Last Updated: January 1, 2025

Welcome to Lingo Chats Translator Bot (the “Service”), owned and operated by IM Secure Inc. (“Company,” “we,” “our,” or “us”), located in New York, New York. These Terms of Service (“Terms” or “Agreement”) govern your use of the Service via our website, mobile applications, or related services.

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1. Acceptance of Terms

By accessing or using our Service, you (“User” or “you”) agree to be bound by these Terms. If you do not agree to all of these Terms, do not access or use our Service.

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2. Eligibility & Accounts

• 2.1 Minimum Age: You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, you must have your parent or legal guardian’s permission to use the Service.
• 2.2 Account Creation: You agree to provide accurate and complete information when creating an account and to keep this information up to date.
• 2.3 Security: You are responsible for keeping your login credentials confidential. You are liable for all activity under your account.

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3. Description of Service & Usage

• 3.1 AI-Based Translation: Our Service uses AI to translate and process your text and voice messages. We do not guarantee 100% accuracy of translations.
• 3.2 Voice Cloning: We offer an optional feature to clone your voice using a sample you provide. By uploading a voice sample, you grant us the right to store, process, and use your voice data to create a personalized voice model.
• 3.3 Credits: Certain features (e.g., sending messages or voice notes) may require credits. Credits can be purchased through authorized payment methods (PayPal, credit cards, etc.) and are not refundable unless required by law.
• 3.4 Chat History & Profile Data: By using our Service, you acknowledge and agree that we may store your chat history, name, email, phone number, gender, preferred language, and any other information you provide, on our secure servers.
• 3.5 Prohibited Use: You must not use the Service for illegal, harmful, or malicious purposes. You agree not to interfere with the Service or engage in unauthorized access of our systems.

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4. User Content & Data Retention

• 4.1 Ownership: You retain all rights to the content you submit (messages, voice recordings, etc.). You grant us a non-exclusive, worldwide, royalty-free license to store, process, and transform this content as needed to provide the Service.
• 4.2 Storage & AI Usage: We reserve the right to use anonymized or aggregated data for AI model training, analytics, and performance improvements. This may include portions of your messages or voice data, but never in a manner that personally identifies you to unauthorized parties.
• 4.3 Partner Sharing: We do not share your personally identifiable information with third parties except for service providers or when required by law. You acknowledge that anonymized or aggregated data may be shared with our partners to improve or expand our services.
• 4.4 Retention Period: Your content and profile data may be stored as long as your account remains active. Upon account deletion, we will remove or anonymize your personal data unless retention is required by law.

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5. Payment & Refunds

• 5.1 Billing: All fees are in U.S. dollars. You authorize us to charge your chosen payment method for credits or services you purchase.
• 5.2 Refunds: Except where required by law, all sales of credits or other services are final and non-refundable.

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6. Intellectual Property

• 6.1 Company IP: IM Secure Inc. retains all rights, title, and interest in and to the software, technology, trademarks, service marks, and other intellectual property related to the Service.
• 6.2 User IP: You retain your intellectual property rights in any content you provide. Nothing in these Terms transfers ownership of your content to us.

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7. Disclaimer & Limitations of Liability

• 7.1 “As Is” Basis: The Service is provided on an “as is” and “as available” basis, with all faults and without warranty of any kind.
• 7.2 No Warranty: We do not guarantee the accuracy of translations, the performance of the AI models, or the security of data transmissions. Use at your own risk.
• 7.3 Limitation of Liability: To the fullest extent permitted by law, IM Secure Inc. shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.

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8. Indemnification

You agree to indemnify, defend, and hold harmless IM Secure Inc. and its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your breach of these Terms, or your violation of any law or the rights of a third party.

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9. Termination

• 9.1 Right to Terminate: We reserve the right to suspend or terminate your account at our sole discretion for any violation of these Terms or if required by law.
• 9.2 Effect of Termination: Upon termination, any remaining credits may be forfeited, and your access to the Service will cease. Certain rights and obligations under these Terms shall survive termination.

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10. Governing Law & Dispute Resolution

• 10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
• 10.2 Venue: Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in New York, NY, and you consent to the jurisdiction of such courts.
• 10.3 Injunctive Relief: We may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property or other rights.

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11. Changes to the Terms

We may update these Terms at any time by posting the revised version on our website or within the Service. Your continued use of the Service after the effective date of such changes constitutes your acceptance of the updated Terms.

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12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at: support@traductor.do.

Thank you for using Lingo Chats Translator Bot, powered by IM Secure Inc.

Last Updated: January 1, 2025

This Privacy Policy (“Policy”) explains how IM Secure Inc. (“we,” “us,” or “our”), located in New York, New York, collects, uses, and shares your personal information when you use Lingo Chats Translator Bot (the “Service”).

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1. Information We Collect

• 1.1 Account Data: We collect information you provide during registration, such as your name, phone number, email address, gender, and preferred language settings.
• 1.2 Message & Voice Data: We collect and store your messages, voice recordings, and translation data to provide the Service. We also store any audio samples you upload for voice cloning.
• 1.3 Payment Information: When you purchase credits or services, our third-party payment processor collects your payment details. We do not store full credit card information on our servers.
• 1.4 Chat History: We retain your chat history on our secure servers to enable seamless continuity of conversations and for service improvements.
• 1.5 Device & Usage Data: We may automatically collect log information, IP addresses, and device identifiers to ensure the security and functionality of the Service.

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2. How We Use Your Information

• 2.1 Service Provision: We use your data to offer real-time translation, voice cloning, and messaging features.
• 2.2 Improvement & AI Model Training: We may use anonymized or aggregated data to train our AI models, enhance accuracy, and improve our Service. We do not share personally identifiable information with third parties for marketing without your consent.
• 2.3 Communication: We may send you updates or notifications related to your account or service usage. You can opt out of non-essential communications.
• 2.4 Legal Compliance: We may disclose your information when required by law or in response to valid legal requests.

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3. How We Share Your Information

• 3.1 Service Providers: We share information with trusted third-party vendors who help us operate our Service (e.g., hosting, payment processing). These providers are contractually obligated to safeguard your data.
• 3.2 Partners: We may share aggregated or anonymized data with partners for research, analytics, or to improve AI capabilities. Such data will not identify you personally.
• 3.3 Compliance & Protection: We may disclose information if we believe it is necessary to comply with legal obligations, protect our rights, or investigate fraud or security issues.

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4. Data Security

• 4.1 Encryption & Tokens: We use SSL certificates, user IDs, bearer tokens (on mobile), and CSRF tokens (on web) to secure data in transit. However, no method of transmission or storage is completely secure.
• 4.2 Retention: We retain data as long as necessary to provide the Service or as required by law. When no longer needed, data may be deleted or anonymized.

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5. User Choices & Rights

• 5.1 Account Information: You can view and update your account data at any time. If you wish to delete your account, please contact us at support@traductor.do.
• 5.2 Opt-Out: You may opt out of certain communications, such as marketing emails. However, we may still send you transactional or service-related messages.
• 5.3 Voice Cloning & Data Usage: If you opt to clone your voice, you acknowledge that anonymized samples may be used to improve our AI technology. You cannot opt out of general anonymized usage statistics, as these are essential to Service improvement.

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6. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have unintentionally collected such data, please contact us.

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7. International Transfers

We are based in the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S. By using our Service, you consent to such transfers.

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8. Changes to this Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. Your continued use of the Service after the effective date of any changes indicates your acceptance of the revised Policy.

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9. Contact Us

If you have any questions or concerns regarding this Policy, please contact us at support@traductor.do.

Thank you for trusting Lingo Chats Translator Bot by IM Secure Inc.